Changed Behaviour and De-Escalation Basics
Overview
About this Workshop
This workshop introduces dementia, focusing on how the brain is affected and how these changes influence behaviour. Participants will explore the critical role of communication and the impact of pain in contributing to changed behaviour.
The session also offers practical strategies for responding effectively, including an understanding of the arousal cycle and how behaviour can escalate.
Guidance will be provided on responding to critical incidents, with an emphasis on the importance of reflection in promoting safe, person-centred care practices.
Learning Outcomes
- Enhance understanding of dementia and its effects on the brain.
- Increase knowledge of changed behaviour, triggers and practical approaches such as the ABCDE tool.
- Improve awareness of the role of staff communication and unmanaged pain that can contribute to changed behaviour.
- Strengthen recognition of staff's critical role in accurately reporting and documenting changed behaviours.
- Understand the arousal cycle and be able to recognise the signs of an escalating changed behaviour.
- Implement person-centred/best practice interventions at various stages of the arousal cycle with the intention of reducing a person's distress to prevent them from further escalation.
- Be confident to respond to a critical incident involving a person living with dementia.
- Understand the importance of reflection to learn from a critical incident.
Upcoming Sessions
Australian Capital Territory
- Canberra, ACT - Wednesday 24 March 2027
New South Wales
- Taree, NSW – Tuesday, 27 October 2026
- Port Macquarie, NSW – Wednesday, 28 October 2026
- Ballina, NSW – Wednesday, 2 December 2026
- Hornsby, NSW - Tuesday, 23 February 2027
- Penrith, NSW - Tuesday, 16 March 2027
- Dubbo, NSW - Wednesday, 17 March 2027
- Parramatta, NSW - Tuesday, 6 April 2027
- Albury, NSW - Tuesday, 13 April 2027
- Hurstville, NSW - Tuesday, 4 May 2027
- Campbeltown, NSW - Tuesday, 25 May 2027
- Liverpool/Hammondville, NSW - Tuesday, 22 June 2027
Queensland
- Mount Isa, QLD – Thursday, 8 October 2026
- Toowoomba, QLD – Wednesday, 11 November 2026
- Gold Coast, QLD – Tuesday, 8 December 2026
- Caloundra, QLD - Tuesday, 9 February 2027
- Cairns, QLD - Wednesday, 10 February 2027
- Roma, QLD - Tuesday, 16 February 2027
- Dalby, QLD - Thursday, 18 February 2027
- QUT - Paramedicine Students, QLD - Wednesday, 17 March 2027
- Hervey Bay, QLD - Tuesday, 25 May 2027
South Australia
- Port Lincoln, SA – Tuesday, 13 October 2026
- Berri, SA - Tuesday, 13 April 2027
- Victor Harbour and Surrounds, SA - Wednesday, 14 April 2027
- Adelaide, SA - Thursday, 15 April 2027
Victoria
- Sale, VIC – Tuesday, 29 September 2026
- Mornington, VIC – Tuesday, 20 October 2026
- Ringwood, VIC – Tuesday, 27 October 2026 - FULL
- Kew/Richmond, VIC – Tuesday, 17 November 2026
- Werribee, VIC – Tuesday, 1 December 2026
- Bendigo, VIC - Tuesday, 2 February 2027
- Ballarat, VIC - Tuesday, 2 March 2027
- Dandenong, VIC - Tuesday, 9 March 2027
- Mildura, VIC - Tuesday, 18 May 2027
- Geelong, VIC - Tuesday, 8 June 2027
Western Australia
- Mandurah, WA – Wednesday 7 October 2026
- Albany, WA – Tuesday, 3 November 2026
- Perth, WA - Tuesday, 16 February 2027
- Joondalup, WA - Tuesday, 2 March 2027
- Fremantle, WA - Wednesday 24 March 2027
Northern Territory
- Darwin, NT – Wednesday 7 October 2026
Tasmania
- Launceston, TAS - Wednesday, 17 March 2027
- Davenport, TAS - Thursday 18 March 2027
- Hobart, TAS - Tuesday, 20 April 2027
Learn with DTA
Benefits of Learning with DTA
- Increase your knowledge of dementia
- Ongoing access to review course content
- Real life examples to help you put knowledge into practice
- Learn anytime, anywhere
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Version history
- Published: 12 Dec 2025
- Version: 1.0
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