best practice

The Consumer Companion Guide – Diagnosis, Treatment And Care For People With Dementia

This is believed to be the first comprehensive guide of its kind and is designed to complement the Clinical Practice Guidelines And Principles Of Care For People With Dementia launched in Australia in March 2016 for health and aged care professionals.

Caring for Cognitive Impairment Campaign

The Caring for Cognitive Impairment Campaign website has resources, strategies and tools to help health care services develop a strategic approach for improving care to patients with cognitive impairment.

Updating the NSQHS Standards

An updated version of the National Safety and Quality Health Service Standards will have significance for people with cognitive impairment receiving care.

Delirium Clinical Care Standard

The Delirium Clinical Care Standard provides guidance on delivering appropriate clinical care to patients at risk of developing, or with, delirium in hospital

The Dementia Guide

A free handbook and online guide released at the end of 2016 by Dementia Australia Vic, offering information and support options for anyone impacted by dementia.

Partnership In Practicing Care: Quality Dental Care For People With Dementia

An online video series to educate dentists and their teams on best practice care for people with dementia.

Allies In Dementia Care Health Project

Allies In Dementia Care Health Project has developed resources which provide an overview about the vital role of allied health in supporting people with a dementia.

Dementia Evidence Toolkit

Dementia Evidence Toolkit is a comprehensive free web tool providing easy access to research evidence on dementia care and treatment.

Future Planning And Advance Care Planning: Why It Needs To Be Different For People With Dementia And Other Forms Of Cognitive Decline

This report contains seven key findings to improve the uptake and quality of advance care planning for people with cognitive decline

TOP QUESTIONS

Did you know…
Visit your DTA Profile at any time to access your active courses, see your pending enrolments, view your completed courses and download a Certificate. You can also manage your personal details and password.

COURSES

All of DTA’s online courses are FREE.Dementia Training Australia is supported by funding from the Australian Government under the Dementia and Aged Care Services fund.

At any time, you can visit your DTA Profile (website top right) to access:

  • Your current courses
  • View your pending course enrolments
  • View your completed courses
  • Download a course Certificate of Completion
    (please allow 5 business days from the day you completed the course for it to become available)

To enrol in a course, you must first sign up for a DTA account.

  1. Click the Sign Up button in the top right of the screen
  2. Enter your details in the form
  3. Create a Username, and Submit your details
  4. Your new DTA password will be emailed to the email address you entered during sign up. Please check your junk/spam folder if you don’t receive the password as soon as you submit your details.

Once you’re logged into your DTA Profile, you can enrol into a course.

  1. On the DTA website, browse to Courses > Online Dementia Courses
  2. Click the grey Register button for the course of your choosing
  3. Complete the requested fields e.g. Which of the following reasons best describe why you engaged with this DTA training option?
  4. Click the Request a Booking for this Course button
  5. You will receive an automated confirmation email and your pending course enrolment will show in your DTA Profile under My Courses > Pending Enrolments.
  6. On the course start date, your registration will be approved and an email sent to you containing a link to get started. At this time, you can also access/begin your course by visiting your DTA Profile > My Courses > Current Courses > Click green Go to Course button

If you don’t receive an email after registering for a course, please know that you can always access your courses and pending enrolments in your DTA Profile.

How to access a course in your DTA Profile

  1. Log in to your DTA Profile (button website top right)
  2. Click My Courses
  3. You will see a list of your current courses, completed courses and pending course enrolments.
  4. To begin a course, visit the Current Courses tab > click the green ‘Go to Course’ button

Note: Pending enrolments are approved the morning of the course start date. Once this approval process occurs, you will receive an email containing information on how to get started. At this time, you can also access/begin your course by visiting your DTA Profile > My Courses > Current Courses > Click green Go to Course button

All course enrolments remain Pending until the morning of the course start date. At this time, pending course enrolments are approved, and an email is sent to learners containing information on how they can get started.

At this time, you can also access/commence your course by visiting your DTA Profile > My Courses > Current Courses > Click green Go to Course button

Please allow 5 business days from the day you completed your course, for your Certificate to become available.

Certificates are generated on a weekly basis, and can be accessed in your DTA Profile > My Courses > Completed Courses tab.

Course enrolments are approved on the morning of the course start date.

Once this process has occurred, you will receive an email containing information on how to get started.

At this time, you can also access/begin your course by visiting your DTA Profile > My Courses > Current Courses > Click green Go to Course button.

We do not allow early access into courses.

Not at this time.

Each participant must individually register for a course, in order to receive a Certificate.

You are welcome to take DTA courses if you live outside of Australia, however if learner quota is near full then preference will be given to Australian enrolments.

Please contact us using the help button (website bottom left) including details of the course enrolment you would like to cancel.

A course can be completed at your leisure and across many intervals.

Please hit save before you exit, so you can resume at the place you left off. Courses must be completed in full by the course closing date.

USING THE WEBSITE

502 errors (among others), sometimes indicate that your browser’s cache is corrupted.

How to fix it:

If you are using Chrome:

  1. On your device, open Chrome.
  2. Click the 3 dots at the top right corner of the window.
  3. Click More tools > Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Check the boxes next to Cookies and other site data and Cached images and files
  6. Click Clear data.

If you are using Internet Explorer or other browsers, please click on the link below and follow the instructions:

http://refreshyourcache.com

If you’re having trouble logging into your DTA Profile, and are sure your username and password are correct, please try the following:

  1. Close your current browser window
  2. Open a new browser window and go to dta.com.au
    Note: Don’t use a cached version of the page from your ‘history’ or favourites
  3. Click the Log in button in top right corner of the website.
  4. Type your username and your password all the way to the end, or cut & paste from the email exactly, with no spaces. Don’t let your device autocomplete those fields.

If you still have issues after completing the steps above, please contact us using the help button (website bottom left) so we can investigate.

For security reasons, we cannot see a user’s password.

Please click here to reset your password.

Passwords can be managed in your DTA Profile.

  1. Click the Log in button (top right) and sign into your DTA Profile
  2. In the sub menu > selectChange Password

Our security lock period automatically ends after 20 minutes.

Please try again after this time.

Sign up to DTA in 4 steps:

  1. Click the Sign Up button in the top right of the screen
  2. Enter your details in the form
  3. Create a Username, and Submit your details
  4. Your new DTA password will be emailed to the email address you entered during sign up.
    Please check your junk/spam folder if you don’t receive the password straight after you have submitted your details.

It’s possible that the username you would like to use is already taken by another current registered learner.

Please try registering with an alternative username.

Last pass is a secure tool that remembers all your passwords so you don’t have to.

To find out more go to https://www.lastpass.com/ 

We don’t offer support for Last pass but we do think it’s a great tool.

If you still have password issues after completing the steps above, please contact us using the help button (website bottom left) so we can investigate.

Please check your email junk/spam folder.

If the email still does not appear, please contact us using the help button (website bottom left) so we can investigate.

Please refer to our FAQs page, or submit a help request us using the Help Button (located at the bottom left of every page) including details of the assistance required.